Real-time support inside the platform
If the institution running your exam hired live support, you’ll find a help channel directly in the exam environment. Technical questions can be solved quickly without leaving the test.
Candidate support
We want your experience to be as smooth as possible
That’s why Fábrica de Provas offers two support options during your exam.
Fast support
If you need immediate help, use in-platform support or email our team.
Access email supportEmail support
If live support isn’t available for your exam, you can still contact our team by email. Send your message and we’ll respond as quickly as possible.
Access email support